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Red Recruitment is recruiting a Collections Handler in Banbury to join our client, a premier contact centre outsourcing business, dedicated to delivering exceptional service to their clients.
They are looking for a Collections Handler to join their team on a temporary basis.
The hourly rate is 12.50 per hour.
Benefits and Package for a Collections Handler:
- Salary: 12.50 per hour
- Hours: Monday - Friday, hours between 8am - 6pm
- Contract Type: Temporary
- Location: Banbury
- Start date: ASAP
Key Responsibilities of a Collections Handler:
- Making phone calls, sending emails, or utilising other communication methods to reach customers with past due accounts
- Assessing customer account details to understand the delinquency status and identify potential collection strategies
- Negotiating payment plans with customers to recover outstanding balances in a timely manner
- Addressing customer concerns and resolving billing disputes when necessary
Key Skills and Experience of a Collections Handler:
- You should have excellent communication skills as you will be speaking to a range of people
- Having an empathetic approach is required due to the nature of the calls
- You should have a passion for helping customers
- Previous customer service experience is preferred
If you are interested in this position and have the relevant skills and attributes required, please apply now!
Red Recruitment (Business)
