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Customer Service Advisor

red recruitment
Posted 5 days ago, valid for a month
Location

Banbury, Oxfordshire OX15 4AX, England

Salary

£12.21 per hour

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • Red Recruitment is seeking part-time Customer Service Advisors in Banbury for a premier contact centre outsourcing business.
  • The role involves assisting customers with various queries, primarily through high-volume inbound calls.
  • The position offers an hourly rate of £12.21 and is temporary in nature, with working hours from Monday to Friday, 9am to 5:30pm.
  • Candidates should possess a warm telephone manner and preferably have experience with digital communication systems.
  • Strong communication skills and a passion for customer service are essential, although specific years of experience are not mentioned.

Red Recruitment is recruiting Customer Service Advisors in Banbury to join our client, a premier contact centre outsourcing business, dedicated to delivering exceptional service to their clients.

They are looking for Customer Service Advisor to join their team where you will be assisting customers with a variety of their queries.

This is a part-time, temporary position and the hourly rate is £12.21 per hour.

Benefits and Package for a Customer Service Advisor:

  • Salary: £12.21 per hour
  • Hours: Monday - Friday, 9am - 5.30pm
  • Contract Type: Temporary
  • Location: Banbury
  • Start date: ASAP

Key Responsibilities of a Customer Service Advisor:

  • Being the first point of contact for all customer enquiries
  • Answering high-volume inbound calls
  • Supporting the customers in their times of need with their mortgage queries
  • Delivering the highest level of customer service

Key Skills and Experience of a Customer Service Advisor:

  • Having a warm and friendly telephone manner is required
  • Experience using digital communication systems is preferred
  • Passion for delivering a great customer experience
  • Ability to demonstrate strong communication skills
  • Reliable, trustworthy, discreet and professional are key attributes required

If you are interested in this position and have the relevant skills and attributes required, please apply now!

Red Recruitment (Business)

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.