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Team Leader

red recruitment
Posted 18 days ago, valid for 25 days
Location

Banbury, Oxfordshire OX16 0UD, England

Salary

£30,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Red Recruitment is seeking a Team Leader for their client in Banbury.
  • The salary for this position is up to £30,000 per annum.
  • Candidates should have experience leading a team in any industry, such as contact centre, retail, or hospitality.
  • The role involves managing and motivating agents, tracking goals, and ensuring customer satisfaction.
  • Working hours are Monday to Friday from 9am to 5:30pm, with one weekend shift every two weeks.

Are you a Team Leader and are currently looking for work, if so, we want to speak with you!

Red Recruitment is recruiting a Team Leader to join our client based in Banbury.

The salary for this position is up to £30,000 per annum.

Package for a Team Leader:

  • Salary: Up to £30,000 per annum
  • Hours: Monday - Friday, hours 9am - 5:30pm and 1 in 2 weekends.
  • Location: Banbury

Key Responsibilities of a Team Leader:

  • Managing, coaching and motivating Agents
  • Tracking and measuring individual and team goals and targets
  • Ensuring customer expectations are met
  • Providing support to the team with high-volume calls or escalations
  • Encouraging the team to achieve high standards of performance and customer service

Key Skills and Experience of a Team Leader:

  • Experience leading a team in any industry (e.g. contact centre, retail and hospitality)
  • Good communication skills
  • You should be able to think independently and work within a team
  • Motivating and inspiring team members
  • Creating a positive communication environment

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.