Are you looking for a Customer service focused role? Do you have experience with Parts, Stock or Stores experience? Are you looking to be part of a personable and friendly working environment? Our client is a leading custom design and manufacturing company, supplying high-quality products to a diverse range of customers across the UK and Ireland. Due to continued growth, they are looking for a Parts Advisor to join their close-knit team. In this role, you’ll be the key point of contact for customers, handling spare parts enquiries, processing orders, and ensuring timely deliveries. This is a fantastic opportunity to join a company that values teamwork at it’s core. Main Responsibilities:

Provide accurate quotes for spare parts using the company’s bespoke system.
Communicate with customers via phone and email to confirm part availability, pricing, and delivery timelines.
Process spare parts orders, including raising sales orders and generating picking and packing lists.
Manage invoicing for completed spare part transactions.
Coordinate with factories regarding spare part stock and orders.
Arrange shipments and complete relevant shipping documentation (e.g., UPS manifests and consignment notes).
Handle warranty-related tasks, including follow-ups, returns, and credit checks.
Assist in stock management, including booking in spare parts and participating in stock takes.
Carry out general administrative duties such as scanning and filing order documents.
Occasionally assist with the picking and packing of spare parts when required.

Skills & Experience:

Previous experience in an administrative or parts advisory role, ideally within a manufacturing, engineering, or automotive environment.
Strong working knowledge of Microsoft Word and Excel.
Excellent communication skills, with the ability to engage professionally with customers and suppliers.
Organised, detail-oriented, and able to manage multiple tasks efficiently.
A forklift licence would be advantageous but is not essential.

Additional Information:

8:30AM – 5PM, Monday – Friday.
25 days holiday per year
Company Pension
Private Healthcare plan

If you would like to apply for this opportunity, please submit an up-to-date CV including details aboutyour current or most recent salary and your availability/notice period. You can also call Daniel Marlow on for a discreet and confidential discussion about the role, Alternatively, click on the link and go to my contact information https://in/danielmarlowrecruitment/.

Parts Advisor

Parts Advisor

Administrator - Part time

Working Foreman