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Banbury
Funeral services director
Customer Service Advisor

Customer Service Advisor

red recruitment

Posted 3 days ago, valid for 15 days

Banbury, Oxfordshire OX15 4AX, England

£11.5 per hour

Part Time

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Sonic Summary

Red Recruitment is seeking part-time Customer Service Advisors in Banbury for a temporary role with a funeral company.
The position involves assisting customers with queries related to funeral plans during evening and weekend shifts.
The hourly pay for this role is £11.50, with weekday evening shifts from 5pm to 8pm and weekend shifts from 9am to 4pm.
Candidates should have a warm telephone manner and experience with digital communication systems is preferred, though specific years of experience are not mentioned.
Interested applicants should apply if they possess the necessary skills and attributes to deliver exceptional customer service.

Red Recruitment is recruiting Customer Service Advisors in Banbury to join our client, a premier contact centre outsourcing business, dedicated to delivering exceptional service to their clients.

They are looking for Customer Service Advisor to join their team where you will be working on behalf of a funeral company, assisting with customer queries.

This is a part-time, temporary position working evening and weekend shifts only.

The hourly rate is £11.50 per hour.

Benefits and Package for a Customer Service Advisor:

Salary: £11.50 per hour
Hours: Weekday evening shifts will be betweenthe hours of 5pm - 8pmWeekend shifts will be 9am - 4pm
Contract Type: Temporary
Location: Banbury
Start date: Week commencing 24th of March

Key Responsibilities of a Customer Service Advisor:

Working on behalf of a funeral company
Answering customer calls regarding a variety of queries regarding a funeral plan
Assisting customers with their funeral payment plans
Ensuring all queries are answered within a timely manner
Providing a warm, friendly approach, ensuring empathy is shown at all times due to the nature of the calls

Key Skills and Experience of a Customer Service Advisor:

Having a warm and friendly telephone manner is required
Experience using digital communication systems is preferred
Passion for delivering a great customer experience
Ability to demonstrate strong communication skills
Reliable, trustworthy, discreet and professionalism are key attributes required

If you are interested in this position and have the relevant skills and attributes required, please apply now!

Red Recruitment (Business)

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