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  4. Welsh Speaking Customer Service Advisor

Welsh Speaking Customer Service Advisor

Pertemps SSDC - DDT
Posted a day ago, valid for 2 days
Location

Bangor, Gwynedd LL57 4BG, Wales

Salary

£37 - £14.32 per hour

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The position is for a Welsh Speaking Contact Centre Advisor in a hybrid role, working Monday to Friday for 37 hours per week.
  • The pay rate for this position is £14.32 per hour.
  • The advisor will be the first point of contact for customers, handling queries via calls, emails, and social media.
  • Candidates must be fluent in Welsh and possess strong customer service and interpersonal skills.
  • Experience in handling personal data securely and a passion for continuous improvement in customer care are also required.
Welsh Speaking Contact Centre AdvisorLocation: Hybrid, Monday-Friday, 37 hours.Pay rate:  £14.32 per hourWe are seeking a dedicated Welsh speaking Contact Centre Advisor to join our client’s busy Customer Hub. You’ll be the first point of contact for customers, handling queries through calls, emails, and social media, ensuring exceptional customer service.Responsibilities:
  • Respond to customer enquiries across multiple platforms.
  • Process customer registrations and licences with accuracy.
  • Promote high standards of customer care.
  • Contribute to improving systems and processes.
Qualifications:
  • Essential: Fluent in Welsh
  • Strong customer service and interpersonal skills.
  • Familiarity with handling personal data securely.
  • Passion for continuous improvement and customer care.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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