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Customer Service & Operations Manager Welsh Speaker

Customer Service & Operations Manager Welsh Speaker

ReCulture

Posted 14 hours ago, valid for 5 days

Bangor, Gwynedd LL57 4BG, Wales

£30,000 - £36,000 per annum

Full Time

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Sonic Summary

The position available is for a Welsh-Speaking Customer Service & Operations Manager at a thriving dive school expanding into an innovative activity centre near Bangor, North Wales.
The role involves managing daily operations, customer bookings, staff schedules, and ensuring exceptional service delivery.
Candidates should have leadership experience in the outdoor activities or tourism sector and must speak Welsh fluently.
The salary for this position ranges from £28,000 to £38,000, negotiable based on experience.
The ideal candidate should also live locally and possess a full driving licence for easy access to the location.

Manage daily operations, bookings, staff schedules, and ensure exceptional custo
Thriving dive school expanding into an innovative activity centre near Bangor, N
£28,000-£38,000 (negotiable upon experience).

Welsh-Speaking Customer Service & Operations Manager – North WalesWe are working with a successful and growing dive school that is expanding into an innovative activity centre near Bangor, North Wales. They are looking for a proactive and organised individual to take on a leadership role, overseeing customer service and operational management while delivering an excellent experience to their customers. About the RoleKey responsibilities include:

Managing day-to-day operations to ensure the smooth running of the centre.
Handling customer bookings, enquiries, and coordinating staff schedules.
Supervising and supporting the team to deliver high-quality service.
Ensuring administrative tasks and operational workflows are efficient.

About YouThe ideal candidate:

Speaks Welsh fluently to engage with the local community.
Lives locally and holds a full driving licence for easy access.
Has leadership experience in the outdoor activities or tourism sector, such as working in a mountain tour company or activity centre.

What’s on Offer

Salary: £28,000–£38,000 (negotiable upon experience).
An opportunity to lead a thriving business in a stunning location.

If this sounds like the role for you, we’d love to hear from you!Location: Close to Bangor, North Wales ReCulture endeavours to be outstanding as a diverse and inclusive employer. We are fully committed to presenting the best candidates for the role, regardless of background. We encourage applications from under-represented groups, including Black, Asian, and Minority Ethnic (BAME) communities, Lesbian, Gay, Bi, and Trans (LGBT) people, and those living with physical, mental, and/or sensory disabilities.

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