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Location:Â LeatherheadPosition:Â Long-Term Temporary Customer SupportHours:Â Full-time, Monday to Friday, in-office
About the Role:Â Our client, a reputable company based in Leatherhead, is seeking a dedicated and enthusiastic individual to join their team as a Long-Term Temporary Customer Support Representative. This role is ideal for someone with a passion for helping others and a keen eye for detail.
Key Responsibilities:
- Responding to customer inquiries via phone, email, and chat in a timely and professional manner.
- Assisting customers with product information, order status, and resolving any issues they may encounter.
- Maintaining accurate records of customer interactions and transactions.
- Performing day-to-day administrative duties such as data entry, filing, and managing customer databases.
- Collaborating with other departments to ensure customer satisfaction and efficient service delivery.
- Providing feedback on the efficiency of the customer service process.
Requirements:
- Some experience in administrative or customer service roles.
- Excellent communication skills, both written and verbal.
- Strong problem-solving abilities and a customer-focused mindset.
- Immediate availability to start.
- Ability to work full-time hours, Monday to Friday, in the Leatherhead office.
