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Client Administrator
Our client are finance professionals with service their No.1 priority. Regulated by the FCA they are looking to employ a Client Administrator to play a vital role in ensuring clients received outstanding customer service and administrative support for the client during their journey with the company
Key tasks & responsibilities:
- Proactively and consistently deliver an excellent level of customer service, whether by telephone, letter or e-mail
- Identify and help support vulnerable customers.
- Taking ownership and the lead in resolving customer queries
- Complete a wide range of servicing/administrational tasks and processes in support of customers.
- Work with other team members to ensure that all customer servicing activity is completed in a timely and accurate manner.
- Keep CRM system up to date with accurate customer information.
- Follow all regulatory and legislative guidelines.
A suitable candidatewill be/have:
- May have gained experience of working in a financial service or office environment or similar.
- Will have some experience of working with customers.
- Must relish working in a customer centric, yet business focused environment.
- Will be organised, structured and able to manage their workload.
- Have excellent communication skills, both verbally and in writing
Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment wishes you the best of luck in your job search.
Nouvo Recruitment Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.
