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- Job Type: Full-Time / Permanent
- Salary: £11.85 per hour
- Hours: 37.5 hours per week
- Location: Barnsley, S71 5PN
- Produce quality documentation, including composing, and typing correspondence and reports.
- Arrange meetings and appointments as requested, including producing notes of meetings, setting up meetings, preparing agendas and ensuring follow up actions are completed.
- Acting as a first port of call, responding in a confidential and sensitive way.
- Responsible for compiling and completing clinical and non-clinical rotas to ensure a 3-month forecast of sufficient staffing levels.
- Maintain effective administrative systems and procedures, actively suggesting and implementing improvements when necessary.
- Order team stationery and ensure general office supplies for Head Office and other business locations and maintained and well stocked.
- Ensure that high standards of data quality are maintained using relevant databases.
- Prioritise, schedule, and produce regular, accurate and on-time reporting in line with contractual requirements.
- Working against key measurables, gathering data insight into areas such as: call response rates; service-user satisfaction; activity and productivity rates.
- Develop and have proficiency to train team members on SystmOne.
- Communicate confidential and sensitive information on patients and policy issues, and complex information on corporate/directorate issues to external agencies
- Support internal and external events, sourcing and booking venues, equipment etc., organising invitations, liaising with speakers and delegates.
- Cover reception as and when required; welcome patients, book appointments, respond to reception desk queries, answer incoming calls, and signpost patients as needed.
- Previous experience in a similar administrative role in a fast-paced healthcare environment.
- Good IT skills with proficient experience with Microsoft Office.
- Experience with SystmOne is highly desirable.
- Able to effectively communicate (verbal and written) with internal and external stakeholders.
- Proactive, enthusiastic and motivated.
- Resilient in dealing with emotive or sensitive issues.
- Hands-on with a confident, can-do attitude.
- NVQ Level 3 Business Administration or equivalent would be ideal.
