Business Systems Support Barnstaple (with a mix of office and home-based working)We are SEA.Engineered to protect. We protect what matters - our nations, our waters, our land, our cities, our people, our environment, our world. Join us.This role is to provide day to day support of our IT Business System applications and to provide project support to our Business Applications Support Analyst.What we offerYour work, your contribution, deserves to be recognised and rewarded. Have a look at our top benefits below and click here to see everything we can offer you here at SEA.

All Staff Bonus, Hybrid/flexible working arrangements, Half day Fridays.
Private medical health insurance & Employee Assistance Program, Wellbeing centre, Canada Life GP and financial advice
Electric vehicle charging points at all sites, Free on-site parking, Onsite showers and toiletries provision

What you’ll be doing

Escalating issues to external supplier for further in-depth analysis
Provide Admin support to Business Systems including ERP and CRM related systems
Provide 1st and 2nd line support to Business Applications
Managing the Business Systems helpdesk queue
Investigating and resolving all types of application support issues/requests
Work closely with our Business Applications Analyst offering support where needed

The skills you need

Application support experience
Good working knowledge of MS/SQL
Proven analytical and problem-solving abilities
Strong customer service skills
Ability to effectively prioritise workload
Good communication and interpersonal skills, with a focus on listening and questioning
Good documentation skills

Join us and be part of something smaller - with 400 people in the UK and Canada - doing something bigger: protecting what matters. If you would like to know more, please give our Talent Acquisition Business Partner Kelly Thomas a call on .SEA0527R

Business Systems Support

Business Systems Support

Account Manager Sales Executive

Multi Skilled Operative