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Senior Wintel Engineer
My client a large Blue chip organisation are currently looking to recruit a Senior Wintel Engineer on an initial 6 month contract based in Barrow-In-Furness, due to the end client requirements candidates will need current SC Clearance.
Role Title: Senior Wintel Engineer
Location: Barrow in Furness (Onsite)
Duration: 6 Months
Rate: Market Rate
Role Description:
Change Implementation
The Wintel Team will implement changes to configuration items in accordance with the agreed change records.
Details of the change will be recorded in the change management system.
Incident Resolution
The Wintel Team will investigate, diagnose and restore the affected service as notified by tickets raised through incident handling of Priority P1 and P2 and escalated P3/P4 in accordance with service levels.
Details of the incident and resolution will be recorded in the incident management system.
Incidents include those related to:
Diagnosis of hardware issues
OS software
Performance
Capacity
Locally attached storage.
The Wintel Team will investigate, diagnose and restore the affected service as notified by tickets raised through incident handling of Priority P1 and P2 and escalated P3/P4 in accordance with service levels.
Details of the incident and resolution will be recorded in the incident management system.
Incidents include those related to:
Diagnosis of hardware issues
OS software
Performance
Capacity
Locally attached storage.
Proactive Problem Resolution
According to the problem management process, The Wintel Team will generate a report and send it to Level 3 to invoke Problem Management process to prevent (re)-occurrence of incidents by eliminating their root cause.
Details of problem management activities will be recorded within the problem management system.
Details of problem management activities will be recorded within the problem management system.
Access Control Management
The resolving team will provide support related to:
Managing MS Distributed File System (DFS)
Managing Privileged User Accounts & Service Accounts - local
Migrating Permissions
User Administration
Wintel - AD Account unlocks/Password resets
Granting Access - Server
Wintel - File and Folder permissions
Resetting Profiles - local & roaming.
AD Management
The resolving team will provide support related to:
Administrative groups management (Root and Child domain)
Establishing AD integration points
Move computer objects to different Organizational Units as required
OU management (Add/Remove)
Add / Delete / Change / Disable computer objects as required
Delegate control of OUs
GPO Administration
Granting Access to Privileged Accounts
Managing Privileged Delegated Groups and Service Accounts
AD Replication troubleshooting
Server login issues
Time Sync
User login issues.
Managing MS Distributed File System (DFS)
Managing Privileged User Accounts & Service Accounts - local
Migrating Permissions
User Administration
Wintel - AD Account unlocks/Password resets
Granting Access - Server
Wintel - File and Folder permissions
Resetting Profiles - local & roaming.
AD Management
The resolving team will provide support related to:
Administrative groups management (Root and Child domain)
Establishing AD integration points
Move computer objects to different Organizational Units as required
OU management (Add/Remove)
Add / Delete / Change / Disable computer objects as required
Delegate control of OUs
GPO Administration
Granting Access to Privileged Accounts
Managing Privileged Delegated Groups and Service Accounts
AD Replication troubleshooting
Server login issues
Time Sync
User login issues.
DHCP Management
The resolving team will provide support related to:
Wintel - DHCP IP reservation
Add / Delete / Change DNS zones
Wintel - DNS record Creation/Deletion.
Configuration Administration
As part of emergency or Critical change execution for those items in scope of the service, the service provider will supply the necessary configuration information to the Asset/Configuration management team.
Updates to the configuration tool will be performed where access and process are provided and made available.
Emergency and Critical OS Patch Management
Patches will focus on the operating system software, e.g. Bugs, serious security vulnerability.
Patch levels will be applied to existing version and release levels of the OS software according to patch policy.
Security
Wintel - DHCP IP reservation
Add / Delete / Change DNS zones
Wintel - DNS record Creation/Deletion.
Configuration Administration
As part of emergency or Critical change execution for those items in scope of the service, the service provider will supply the necessary configuration information to the Asset/Configuration management team.
Updates to the configuration tool will be performed where access and process are provided and made available.
Emergency and Critical OS Patch Management
Patches will focus on the operating system software, e.g. Bugs, serious security vulnerability.
Patch levels will be applied to existing version and release levels of the OS software according to patch policy.
Security
