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Noble Recruiting are currently recruiting a confident and experienced Imports LCL Customer Service Operator to join our friendly and proactive Client in Basildon, Essex.
Due to the nature of our roles, candidates must be a UK Resident residing within the local area. Please note we cannot offer visa sponsorship for overseas candidates.
Key Benefits on offer:
Hours: Monday to Friday 8.30 - 5pm
There is a great package which will be detailed at initial interview stage with Noble Recruiting.
Permanent, Full time position
Free parking on siteThis company is an exceptionally good employer with a reputation as an excellent place to work, they offer stability and all together good management and friendly, personable team!
Your responsibilities include:
- Monitoring and actioning emails from origin offices, agents, clients, and vendors on a daily basis in relation to the tasks set out within the role.
- Handling of all Delivery requests for the Import Team and any queries that are related to this portion of the movement.
- Handling of all Routed bookings placed in the UK which will include placing the initial booking through the internal system to notify origin, updating the customer frequently with the current status, providing the draft bl for checking and ensuring Shipped on Board and Final bl is proactively provided upon sailing.
- Handling of all Import Customs Clearances for our Prepaid DAP/DDP Shipments.
- Answer phone calls from clients and vendors daily and promptly, also returning calls for any messages left in voicemail.
- Maximising revenue through value "add on" and working efficiently to minimise errors and unnecessary costs.
You will need:
- Confident and outgoing individual.
- Import LCL Experience required.
- Experience using CNS & Destin8.
- Excellent communication and problem solving skills.
- Able to communicate in a clear, concise, and logical manner both verbally and written.
- Be able to organise and multi-task.
- 1 year within Seafreight Import Operations
- Good time management skills.
- Driver with own transport is desirable.
- UK resident and the right to work in the UK.
Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website.
Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion.
