Noble Recruiting are currently recruiting a confident and experienced Freight Forwarder to join our friendly and proactive Client in Basildon, Essex.
Due to the nature of our roles, candidates must be a UK Resident residing within the local area. Please note we cannot offer visa sponsorship for overseas candidates.
Key Benefits on offer:
Hours: Monday - Friday 8.30am - 5.30pm.
There is a great package which will be detailed at initial interview stage with Noble Recruiting.Permanent, Full-time positionFree parking on site
Permanent role available due to increased global growth.
This company is an exceptionally good employer with a reputation as an excellent place to work, they offer stability and all together good management and friendly, personable team!
You will assist the Head of Customer Services in the execution of their duties in support of the Managing Director’s vision of the company to become more competitive and profitable.
Your responsibilities include:
- Maintain regular communication with sales teams reporting new sales leads and handover of shipments
- Create new and maintain current SOPs for the department
- Communicate quotations to the line manager/sales team within two hours of receipt and ensure all quotations are recorded on the system in one format
- Deal with customer/client complaints are expedited in the agreed timeline in accordance with SOPs
- Provide customers with accurate and cost-effective quotations within a timely fashion
- Confirm quotations received by telephone (within half an hour)
- Booking consignments with third party contractors
- Quoting cross trade consignments
- Booking deliveries in with customers
- Liaising with suppliers / Origin Offices
- Build strong relationships with customers
- Invoicing and Administration
You will need:
- Confident and outgoing individual.
- Previous experience in cross trade consignments.
- Experience booking consignments with third party contractors.
- Conversant in IT skills e.g Word, Excel and other systems.
- Excellent communication and problem-solving skills.
- Able to communicate in a clear, concise, and logical manner both verbally and written.
- Be able to organise and multi-task.
- Worked within a Freight Forwarding environment within the last 2 years.
- Good time management skills.
- Driver with own transport is desirable.
- UK resident and the right to work in the UK.
Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website.Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion.