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Facilities Mail Room Assistant
We are working alongside a global leader who partner some of the world’s largest organisations, delivering first class, integrated Facilities Management and Workplace Management solutions. Our client supports organisations around the world to develop, implement and manage their Integrated Facilities and Workplace Management strategies.
Our client can provide you with a genuine opportunity to work with a progressive and innovative employer. They are a business pushing to the front of the Integrated Workplace and FM services world. You will make enduring professional relationships; you will work alongside some of the best professionals in the business. If you are focused on aspiration, they will embrace that. More than anything else, they are a people business, their business is their people.
Our client is committed to creating a diverse and inclusive culture where you will feel welcomed, valued and empowered to achieve your full potential.
The core responsibilities of the role are
- Manage the daily operations of the mailroom and ensuring smooth workflow
- Sort and distribute incoming mail and deliveries in accordance with site processes
- Collect mail from designated areas around the building and ensure timely distribution
- Franking and processing outgoing mail, ensuring accuracy and efficiency
- Arrange DHL and courier collections, coordinating logistics for timely dispatch
- Maintain accurate records of mailroom activities, including tracking postage expenses and deliveries
- Manage inventory of mailroom supplies and coordinate with vendors for replenishment
- Ensure security and confidentiality of mail and packages, addressing any security concerns promptly
- Support the continuous improvement of mailroom services, focusing on efficiency, standards, and cost-effectiveness
- Assist with emergency reporting as part of BIA, BCP, and evacuation procedures
- Build and maintain strong relationships with clients, customers, and vendors, delivering excellent service
- Collaborate with the EMEA team to share and implement best practices
- Process purchase orders and handle invoice queries related to mailroom services
- Adhere to health & safety procedures, ensuring compliance with C&W policies and legal regulations
- Contribute to the development and implementation of policies and procedures related to facilities and mailroom use
- Identify and resolve issues within the mailroom and facilities, taking proactive measures where needed
- Support building safety initiatives, including active campaigns on safety measures
- Provide operational support to the Local FM and Client Real Estate team as required
Skills and Experience
- Previous Facilities / Mail room experience
- Knowledge of Microsoft office
- Customer focus
Sound like you ? then please get in touch !
My client is an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. D E & I is engrained in their DNA.
If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process please contact us
