Maintenance Contracts/Account Manager

Vision Personnel is working with an existing client, who's looking for aMaintenance Contracts/Account Manager.

Requirements:

• Proficient in quoting and day to day running of clients
• Minimum of 2 years' experience in reactive maintenance or construction
• Proficiency in CAFM systems (e.g., Access Maintain, Verisae)
• Strong focus on customer service, with experience in quoting and estimating
• Excellent communication skills at all levels
• Proficiency in MS Outlook, Word, Excel, with a willingness to learn new systems
• Reliable, punctual, with strong time management skills

Required Skills:

• Strong verbal and written communication, with the ability to explain technical information to non-technical clients
• Experience in handling financial matters (e.g., invoicing)
• Ability to manage multiple accounts, prioritise tasks, and resolve issues efficiently
• Knowledge of maintenance processes, technical documents, and reports
• Analytical thinking to assess client needs and recommend appropriate solutions

Duties:

• Communicate effectively with clients and manage financial discussions
• Maintain customer satisfaction and resolve issues promptly
• Organise and prioritise tasks, managing multiple accounts
• Interpret technical documents and solve problems efficiently

Additional Information:

• Smart dress code required for client meetings
• Office-based role with an 80/20 split between office and site visits
• May involve overnight stays and attendance at client functions (expenses covered)
• Pension and company car allowance negotiable