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Logistics Operator/Planner European & UK Domestic
Key Responsibilities:- Coordinate planning for UK domestic vehicle operations.
- Schedule European delivery and collection activities.
- Strategically plan load assignments to optimize business returns.
- Uphold exceptional service standards for clients.
- Input consignment details into relevant systems.
- Oversee relationships with internal fleet teams and external suppliers.
- Collaborate with the European Department team to ensure seamless delivery and collection operations.
- Process job bookings and manifests in the FMS system.
- Report discrepancies to the appropriate European operations personnel.
- Address and resolve driver issues or escalate them to the relevant department.
- Provide professional and courteous client support regarding consignment inquiries.
- Prepare client quotations based on approved tariffs.
- Assign and upload proof of delivery (POD) documents to the system.
- Assist the warehouse with freight identification challenges.
- Escalate operational concerns respectfully to relevant teams.
- Efficiently plan domestic vehicle deliveries and brief drivers.
- Generate and distribute daily run sheets.
- Ensure vehicles operate for maximum profitability.
- Enforce UK driver’s hours regulations compliance.
- Understand load capacities and vehicle restrictions to ensure operational efficiency.
- Accurately and efficiently manage file charges.
- Implement and promote continuous improvement initiatives within the department.
- Expand and maintain the approved supplier network.
- Collaborate with internal compliance teams to maintain process adherence.
Experience:
- Minimum of 2 years in a comparable role within the Transport/Logistics sector.
- Proven expertise in logistics planning and coordination.
Skills & Competencies:
- Strong analytical abilities for data interpretation and informed decision-making.
- Proficiency in logistics systems and relevant software.
- Excellent organizational and multitasking skills with a keen eye for detail.
- Exceptional verbal and written communication skills for effective teamwork.
- A proactive mindset focused on problem-solving and continuous improvement.
- Standard operating hours: 09:00 – 17:30.
- Flexibility in working hours is essential to cover business needs during holidays or staff absences, with potential early starts or late finishes.
- Lunch break: Up to 1 hour.
- Typical weekly working hours: 40 hours.
