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Retention Marketing Executive

Guidant Global
Posted a day ago, valid for 11 days
Location

Basingstoke, Hampshire RG21 7QU, England

Salary

£350 - £400 per day

Contract type

Full Time

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Sonic Summary

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  • The Retention Marketing Team is responsible for managing the AA's Roadside Retention Marketing & Regulatory communications, delivering approximately 7 million customer touchpoints annually across over 180 automated communications.
  • This role involves supporting the migration of these communications to a new document management platform and collaborating with external document developers and the internal marketing team.
  • The ideal candidate should possess strong accuracy and interpretation skills, with a keen eye for detail and a 'right first time' attitude, preferably backed by experience in proofing multi-variant communications.
  • Previous experience in multi-channel consumer environments, particularly in financial services or telecommunications, is preferred, along with knowledge of payment and retention journeys for contract products.
  • The pay rate for this position is between £400 to £500 per day, and candidates should ideally have experience of at least 2-3 years in relevant fields.

The Retention Marketing Team are responsible for managing the AA's Roadside Retention Marketing & Regulatory communications, delivering c7million customer touchpoints per year across 180+ automated communications (with thousands of overall variants across email, direct mail & SMS). This role will support the migration of these communications to a new document management platform, working closely with external document developers & the internal marketing team to brief & approve a high volume of technical proofs. The ideal candidate will have:

  • Strong accuracy and interpretation skills - eye for detail and 'right first time' attitude -ideally supported by experience proofing multi-variant communications
  • Previous experience working in multi-channel consumer environments (ideally FS and/or Telco)
  • Experience with payment and retention journeys for contract products (nice to have)
  • Knowledge and understanding of systems and process design (nice to have)

Ad hoc travel to Basingstoke

Pay Rate - (Apply online only) Per Day

Guidant Global (BH4SF) is acting as an Employment Agency in relation to this vacancy.

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