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The Retention Marketing Team are responsible for managing the AA's Roadside Retention Marketing & Regulatory communications, delivering c7million customer touchpoints per year across 180+ automated communications (with thousands of overall variants across email, direct mail & SMS). This role will support the migration of these communications to a new document management platform, working closely with external document developers & the internal marketing team to brief & approve a high volume of technical proofs. The ideal candidate will have:
- Strong accuracy and interpretation skills - eye for detail and 'right first time' attitude -ideally supported by experience proofing multi-variant communications
- Previous experience working in multi-channel consumer environments (ideally FS and/or Telco)
- Experience with payment and retention journeys for contract products (nice to have)
- Knowledge and understanding of systems and process design (nice to have)
Ad hoc travel to Basingstoke
Pay Rate - £350 - 400 Per Day
Guidant Global (BH4SF) is acting as an Employment Agency in relation to this vacancy.
