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Service Executive

Office Angels
Posted 4 days ago, valid for a month
Location

Basingstoke, Hampshire RG22 4UY

Salary

£32,000 - £38,400 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The role is for a Sales and Service Executive with a well-known International brand in Basingstoke, requiring fluency in German and a customer-focused approach.
  • Candidates should have experience in sales support and customer service, with a focus on achieving sales targets and resolving service issues.
  • The position offers a salary that is competitive within the industry, although the exact figure is not specified.
  • Benefits include 23 days of annual leave plus a birthday off, a 5.5% pension contribution, a £250 wellbeing voucher, and access to private medical plans after 3 months.
  • Applicants are encouraged to apply if they meet the experience requirements, as this role presents significant career growth opportunities.

Are you a customer focused professional? Do you thrive on building excellent customer relationships and are able to speak German ?

If so, we have the perfect role for you.

We have an exciting hybrid opportunity, working as a Sales and Service executive working for a well-known International brand in Basingstoke.

Duties will include

* Provide sales and service support to multiple Area Sales Managers by helping them reach annual sales targets.* Process a wide variety of calls, identify service problems and initiate appropriate action.* Attempt First Call Resolution (FCR) for all customer calls, utilising problem solving skills and available resources.* Work with Area Sales Managers to coordinate outbound sales and service phone calls.* Maximise up-sell opportunities on inbound customer service phone calls.* Utilise CRM system to record, track and manage all customer interactions.* Maintain and enhance customer relationships by building trust and resolving issues promptly and completely.

Company Benefits include

23 days annual leave plus birthday off5.5% Pension contribution£250 wellbeing voucher such as gym membership etcAccess to Health ShieldSports and Leisure clubBupa Private Medical plan after 3 monthsStaff discountFree Parking

If you have the above skills and experience then please apply today - this is such an incredible opportunity where you can really grow your career at this company.

Alternatively if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a voucher of your choice!

If you are interested in this position, please apply immediately or call Simon on .

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.