Back to searchCustomer Service Administrator
Pertemps Basingstoke
Posted 8 days ago, valid for 11 days
Basingstoke, Hampshire RG24, England
£12.2 per hour
Part Time
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Sonic Summary
- Pertemps is seeking Customer Service Administrators for a leading logistics company in Chineham Basingstoke.
- This ongoing temporary role may lead to permanent employment and involves answering calls, logging queries, and maintaining relationships with customers.
- Candidates should have previous customer-facing experience, be confident on the phone, and possess analytical skills along with knowledge of Microsoft packages.
- The position offers a shift pattern of 4 on 4 off, with working hours from 9:00 am to 9:00 pm, and a pay rate of £12.20 per hour.
- Interested applicants should apply with an updated CV or contact Amy at Pertemps Basingstoke.
Pertemps are currently recruiting for Customer Service Administrators to join a leading Logistics company in their Head office based in Chineham Basingstoke. This is an ongoing temporary role that could lead to permanent.
Responsibilities as a Customer Service Administrator:
- Answering telephone calls and emails
- Logging queries on the companies CRM system
- Dealing with any live issues and investigating discrepancies
- Completing KPI trackers and performance reports
- Collate information and update business system
- Chase internal teams to find query resolutions
- Building and maintaining solid relationships with depots and customers
Requirements for this position:
- Previous experience in a customer facing role
- Confident speaking over the phone
- Analytical working approach
- Experience and knowledge of Microsoft packages
Shift times available:
- 4 on 4 off Paying 12.20 per hour
- 9.00am until 21.00pm
If you are interested in this Customer Service position, please apply below with an up-to-date CV or give Amy a call at the Pertemps Basingstoke branch.
