Back to searchCustomer Service Admin
Pertemps Basingstoke
Posted 17 hours ago, valid for 22 days
Basingstoke, Hampshire RG24, England
£12.7 per hour
Part Time
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Sonic Summary
- Pertemps is recruiting Customer Service Administrators for a temporary assignment at a leading Logistics company in Chineham Basingstoke, starting in November and ending in January.
- The role involves answering calls and emails, logging queries on the CRM system, and investigating discrepancies.
- Candidates must have previous experience in a customer-facing role and be confident speaking over the phone, with knowledge of Microsoft packages.
- The position offers various shift patterns from 3pm until midnight, paying £12.70 per hour, with some weekend work required.
- Interested applicants should apply with an up-to-date CV or contact Amy at the Pertemps Basingstoke branch.
Responsibilities as a Customer Service Administrator:
- Answering telephone calls and emails
- Logging queries on the companies CRM system
- Dealing with any live issues and investigating discrepancies
- Completing KPI trackers and performance reports
- Collate information and update business system
- Chase internal teams to find query resolutions
- Building and maintaining solid relationships with depots and customers
Requirements for this position:
- Previous experience in a customer facing role
- Confident speaking over the phone
- Analytical working approach
- Experience and knowledge of Microsoft packages
Shift times available:
- Various shift patterns working 3pm until midnight Paying 12.70 per hour
- Some weekends will be required to work
If you are interested in this Customer Service position, please apply below with an up-to-date CV or give Amy a call at the Pertemps Basingstoke branch.
