Customer Service AdministratorPertemps are currently recruiting for Customer Service Administrators to join a leading Logistics company in their Head office based in Chineham Basingstoke. This is an ongoing temporary role that could lead to permanent.Responsibilities as a Customer Service Administrator:- Answering telephone calls and emails- Logging queries on the companies CRM system- Dealing with any live issues and investigating discrepancies- Completing KPI trackers and performance reports- Collate information and update business system- Chase internal teams to find query resolutions- Building and maintaining solid relationships with depots and customersRequirements for this position:- Previous experience in a customer facing role- Confident speaking over the phone- Analytical working approach- Experience and knowledge of Microsoft packagesShift times available:- Sunday - Thursday 08.00 - 16.30 Paying £12.20 per hour- Sunday - Thursday 06.00 - 14.30 Paying £12.20 per hour- Tuesday - Saturday 10.30 - 19.00 Paying £12.70 per hourIf you are interested in this Customer Service position, please apply below with an up-to-date CV or give Amy a call at the Pertemps Basingstoke branch.
Back to searchCustomer Service Administrator
Pertemps Basingstoke
Posted 18 days ago, valid for 9 days
Basingstoke, Hampshire RG22 4UY
£20,000 - £25,000 per annum
Part Time
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Sonic Summary
- Pertemps is seeking Customer Service Administrators for a leading logistics company in Basingstoke, offering an ongoing temporary role that may become permanent.
- Key responsibilities include handling calls and emails, logging queries in the CRM system, addressing live issues, and maintaining performance reports.
- Candidates must have previous experience in a customer-facing role, be confident on the phone, and possess analytical skills with knowledge of Microsoft packages.
- The position offers various shifts with pay rates of £12.20 to £12.70 per hour depending on the schedule.
- Interested applicants should apply with an updated CV or contact Amy at Pertemps Basingstoke.
