Customer Service AdministratorPertemps are currently recruiting for Customer Service Administrators to join a leading Logistics company in their Head office based in Chineham Basingstoke. This is an ongoing temporary role that could lead to permanent.Responsibilities as a Customer Service Administrator:- Answering telephone calls and emails- Logging queries on the companies CRM system- Dealing with any live issues and investigating discrepancies- Completing KPI trackers and performance reports- Collate information and update business system- Chase internal teams to find query resolutions- Building and maintaining solid relationships with depots and customersRequirements for this position:- Previous experience in a customer facing role- Confident speaking over the phone- Analytical working approach- Experience and knowledge of Microsoft packagesShift times available:- 4 on 4 off Paying £12.20 per hour- 9.00am until 21.00pmIf you are interested in this Customer Service position, please apply below with an up-to-date CV or give Amy a call at the Pertemps Basingstoke branch.
Back to searchCustomer Service Administrator
Pertemps Basingstoke
Posted 8 days ago, valid for 11 days
Basingstoke, Hampshire RG22 4UY
£24,000 - £28,800 per annum
Part Time
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Sonic Summary
- Pertemps is recruiting for Customer Service Administrators for a logistics company in Basingstoke, with the role being ongoing temporary that may lead to permanent employment.
- Responsibilities include answering calls and emails, logging queries in the CRM system, resolving live issues, and updating performance reports.
- Candidates should have previous customer-facing experience, be confident on the phone, and possess analytical skills, along with knowledge of Microsoft packages.
- The position offers a shift pattern of 4 on 4 off, with working hours from 9:00 am to 9:00 pm.
- The pay is £12.20 per hour, and interested individuals can apply with an updated CV or contact Amy at Pertemps Basingstoke.
