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Service Advisor

KPI People Ltd
Posted a day ago, valid for 11 days
Location

Basingstoke, Hampshire RG21 7QU, England

Salary

£35,000 - £40,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The position of Service Advisor is available at a busy franchised main dealership in Basingstoke.
  • The role offers a basic salary of £29,000 with uncapped on-target earnings of £40,000.
  • Candidates must have at least 12 months of experience as a Motor Trade Service Advisor and possess a full UK driving licence.
  • Responsibilities include customer interactions, invoicing, and ensuring high levels of customer service.
  • The working hours are Monday to Friday from 8am to 6pm, with Saturday mornings on a rota basis.

Service Advisor - Basingstoke -
Basic Salary - £29,000 -
OTE - £40,000 uncapped -
Great Benefits Package -  
 
Our client, a busy franchised main dealership in Basingstoke has the requirement for a Service Advisor to join their successful Aftersales team.
Responsibilities
 
As a Service Advisor your responsibilities will include:
 
Meet and Greet Customers.
Explain to customers the work due to be carried out on their vehicle.
Accurate completion of courtesy car insurance paperwork.
Calling customers with progress updates and advise of any work needed.
Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
Invoicing work carried out.
Invoice explanation and taking payment.
Quoting, introducing and selling of Service Plans.
Ensuring all Warranty paperwork is correctly completed.
Delivering the highest level of customer service at all times.
 
Experience, Skills & Qualifications
 
Essential Requirements:
 
12 months Motor Trade Service Advisor experience
Full UK Driving Licence
 
Desirable Requirements:
 
Franchised Dealership Experience
Kerridge or Pinnacle Expereince
 
Remuneration & Benefits
 
Basic Salary of £29,000
On Target Earnings of £40,000 +
Great Benefits Package
 
Working Hours
 
Monday to Friday 8am - 6pm
1:2 Saturday Mornings on a Rota
 

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