3rd Line Exchange Support Engineer - DV/SC Clearance
CBSbutler Holdings Limited trading as CBSbutler
Posted 3 days ago, valid for 16 minutes
Basingstoke, Hampshire RG21 7QU, England

£50,000 - £60,000 per annum
Full Time
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Sonic Summary
- We are seeking a 3rd Line Exchange Support Engineer based in Basingstoke, with some travel to London.
- This permanent position requires SC and/or DV Clearance, and the salary offered is between £55K - £60K plus bonuses and full benefits.
- Candidates should have a strong background in Microsoft Exchange (2013 or later) and related collaboration technologies.
- Experience with Active Directory, SharePoint, and troubleshooting tools is essential for this role.
- Applicants should either hold or be eligible for SC/DV Clearance and be prepared to work in a team-oriented environment.
Are you a reliable and driven IT professional with a passion for Microsoft Exchange and Collaboration Technologies? Do you thrive in a team-oriented environment and want to make a real impact? If so, this is your opportunity to work on secure systems and support a high-profile user community.
Responsibilities:
As a 3rd Line Exchange Support Engineer, you will be part of a dedicated 3rd Line and Engineering team, providing expert-level support for Microsoft Exchange and related technologies. You will assist a high-profile user community via an incident logging system and receive specialist training on legacy infrastructure.
Your Experience & Skills:
- Microsoft Exchange (2013 or later) - Strong understanding of Exchange architecture,
services, and troubleshooting.
- Collaboration & Communication Tools - Experience with LCS, OCS, LYNC, and SharePoint
(2003/2007/2010).
- SharePoint Expertise - Experience with SharePoint Designer, workflows, and web parts.
- Active Directory (AD) - Deep knowledge of forest/domain architecture, replication, and
disaster recovery.
- Exchange Components - Proficiency in Exchange Database, OWA, Mail Flow, Public Folders,
Free/Busy, and clustering (CCR, SCC, SCR & LCR).
- Backup & Recovery - Experience with backup applications, Exchange database restoration,
and high availability features.
- Security & Networking - Understanding of ISA, VPN, RAS, DNS, SAN, and Server
Hardware/RAID.
- Troubleshooting & Monitoring Tools - Proficiency in using Exchange Best Practice Analyzer,
MPS Reports.
- ITIL Best Practices - Familiarity with ITIL methodologies for structured service
management.
Please apply for immediate interview!
CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.