Depot Operative

Depot Operative

Basingstoke

Full time | Permanent

Working within a busy and growing depot your duties would duties would vary from day to day ranging from:

• Office based activities such as processing orders via phone or over the trade counter.
• Working within the paint mixing area which may include using colour tools to identify colours and provide an accurate match. Then processing the colour formulation and producing the required colour.
• During peak times you may be picking orders or replenishing stock via a warehouse management system.
• Maintain key customer relationships and ensure expected standards are met.
• Assist with daily vehicle logistics and route planning.
• Occasional driving for customer site visits or deliveries may be required.
• Full training will be provided with ongoing training plans put in place to provide the opportunity for personal growth and career development.

Working hours:40 per week annualised 8.00 - 17.00

Monday - Friday (No weekends)

25 days Holiday + Bank Holidays

Key Responsibilities:

• Ensure a high level of accuracy is maintained when picking customer orders.`
• Work effectively between differing roles as required
• Maintain a level of efficiency and utilisation as set by the picking performance criteria.
• Align with health and safety regulations, always maintain safe-working practices and undertake any required training.
• Communicate optimally to build open working relationships with all colleagues, and act as a role model for the PPG values and behavioural indicators.
• Pick items as required for daily delivery.
• Coordinate deliveries in a timely, efficient manner and to keep records as required.
• Provide excellent customer service and maintain existing client relationships.
• Report any problems that may arise from goods or services supplied by the company to the relevant Branch management in a timely manner.
• Collect accurate payment from customers, as advised by the Branch management, and then keep safely as per procedure.

Qualifications

• Full UK Driving Licence essential (Maximum 3 points)
• Excellent communication skills.
• Ability to use relevant I.T equipment and complete required training programme and ongoing competence assurance training.
• Organised approach to work including ability to plan daily route for deliveries.
• Structured in approach to tasks and ability to meet customer ETA's.
• Passion for delivering high quality customer service and driving business growth