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Home working German and Dutch speaker

Tulip Recruitment
Posted 17 days ago, valid for 6 days
Location

Basingstoke, Hampshire RG24 8AG, England

Salary

£24,000 - £28,800 per annum

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Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • This fully remote role requires a candidate fluent in English, German, and Dutch.
  • The position involves handling inbound calls and responding to email inquiries for various clients.
  • Candidates should have customer service experience, a pleasant telephone manner, and good knowledge of Microsoft Office tools.
  • The working hours are Monday to Friday from 8:00 to 16:00, with occasional weekends during Q4.
  • The salary for this temporary position is competitive, and the organization is looking to hire someone as soon as possible.

This role is a fully remote on-going home-working opportunity.

Our client is seeking a candidate who is fluent English,German and Dutch.

You will be taking inbound calls and responding to email enquiries for a variety of clients.

The general working pattern is Monday- Friday 8:00 -16:00 with occasional weekends during Q4.

This is a temporary requirement working from home and the organisation are keen to recruit someone as soon as possible.

Mission:

  • To deliver exceptional customer service to their customers, to understand their needs and requirements, while working to exceed these wherever possible
  • Answer inquiries through telephone and email communication, while maintaining and updating the customer database

Skills/Experience/Profile:

  • Fluent German, Dutch and English
  • Customer service experience is essential
  • Pleasant and professional telephone manner
  • Good knowledge of Microsoft Office tools (Excel, Outlook & Word) and confident Internet usage & the ability to research
  • Analytical/problem solving skills
  • Strong verbal and written communications skills, excellent grammar, spelling & punctuation.
  • Understand customer service processes and procedures

If you do not hear from a Consultant within 1 week of your application, then on this occasion you have been unsuccessful.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.