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Client Services Administrator

Ortus PSR
Posted 10 days ago, valid for 11 days
Location

Bath, Somerset BA2 2QH, England

Salary

£25,000 - £30,000 per annum

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Contract type

Full Time

Life Insurance

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The IFA Administrator position is at a leading wealth management firm that offers hybrid working arrangements, allowing employees to work 2 days in the office and the rest from home.
  • The role requires previous experience in IFA administration or a similar wealth management position, along with knowledge of financial products and proficiency in CRM systems.
  • The salary for this position ranges from £28,000 to £32,000, depending on experience.
  • Employees will benefit from a generous package including 28 days of holiday, life assurance, income protection, and support for professional qualifications.
  • The firm promotes a collaborative culture that values employee contributions and offers opportunities for career development in a supportive environment.

IFA Administrator – Join a Leading Wealth Management Firm that provides hybrid working!

Are you a detail-oriented IFA Administrator with a passion for delivering outstanding client service? This is an opportunity to work for a thriving financial planning and discretionary investment management firm that is dedicated to improving people's relationship with their wealth. If you're looking for a dynamic, supportive environment that values your growth and contributions, this could be the perfect role for you.

Why This Role Stands Out:

  • Competitive Salary: £28,000 - £32,000, depending on experience
  • Generous Benefits Package: 28 days' holiday (plus bank holidays), life assurance, income protection, and pension
  • Hybrid Working: Flexible working arrangements, with 2 days in the office and the remainder at home
  • Career Development: Opportunities for growth, with support for professional qualifications (CII/RO)
  • Collaborative Culture: Work in a fun, energetic team where your ideas are valued, and you’ll build strong relationships with clients and colleagues

Key Responsibilities: As an IFA Administrator, you will provide vital support to advisers and paraplanners, ensuring smooth operations and a high standard of client service. Your main duties will include:

  • Preparing client reports, valuations, and financial documentation
  • Efficiently onboarding new clients and servicing existing ones
  • Managing and updating client records on CRM systems
  • Handling client queries and liaising with financial providers
  • Supporting advisers with administrative tasks to ensure the business runs seamlessly

Ideal Candidate:

  • Previous experience in IFA administration or a similar Wealth Management role
  • Knowledge of financial products such as pensions, ISAs, and bonds
  • Proficiency in CRM systems and a strong attention to detail
  • A passion for providing excellent customer service and the ability to work well in a team

The Firm's Culture: This company prides itself on offering a flexible and inclusive work environment, allowing employees to balance their personal and professional lives. With over £4.5 billion in assets under management, the firm is well-established and offers exciting career progression opportunities. The team is passionate about creating a positive, supportive workplace where hard work is recognised, and having fun is a priority.

If you're ready to take your career to the next level in a firm that values flexibility, growth, and teamwork, apply today!

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.