- Manage a shipments for a wide range of customers, building relationships and ensuring repeat business
- Booking a pricing shipments between the UK and Europe
- Build relationships with carriers and obtain the best prices
- Ensure all shipments have the correct documentation and customs entries
- Keep customers informed of any changes to delivery dates or issues
- Monitor shipments to ensure safe arrival
- Deliver exceptional customer service to ensure repeat business
- Experience in an imports or exports role, ideally for a broker or freight forwarder
- Experience in road freight
- A problem solver, someone who keeps calm under pressure and finds solutions
- Excellent attention to detail
- Strong relationship building and customer service skills
- Salary up to £36k
- Bonus based on branch performance
- 25 days holiday
- Hours 9am-5.30pm Monday to Friday
- Free parking on site
- Progression opportunities
- Training and development