Merchandiser

Merchandiser

Location: Hybrid - Office-based 3 days a week, with the option to work from home 1-2 days per weekHours: Full-time, 5 days per week

About Us

Our client is committed to creativity, innovation, and delivering high-quality products to its retail partners. The team comprises skilled designers, product developers, merchandisers, and technical specialists who work collaboratively to create unique, well-crafted accessories. The company prides itself on building strong relationships with customers, ensuring that product ranges reflect each brand’s identity and values.

About the Role

Our client is seeking a proactive and detail-oriented Merchandiser to join its team. This role involves close collaboration with the Account Manager, Product Developer, Technologist, and Designer to ensure a smooth product delivery process. The Merchandiser's expertise will contribute to maintaining high standards and customer satisfaction.

Key Responsibilities

• Managing the critical path for multiple product areas from a wide group of specialist factories.
• Ensuring customer deadlines are met while maintaining high-quality standards.
• Providing regular updates to customers on delivery schedules to maintain confidence in the service.
• Collaborating with the Account Manager and Product Team to ensure costings align with target margins.
• Reviewing and updating monthly turnover documents for presentation to the Chief Executive.
• Setting up stock codes and raising factory orders using the internal Sage system.
• Creating delivery schedules and liaising with factories to maintain the critical path.
• Working closely with the department Technologist to provide product callouts for marketing purposes and coordinating with M&S on requirements.
• Ensuring product packaging is ordered in line with critical path deadlines and updating customer systems accordingly.
• Managing marketing and e-commerce samples for customers.
• Maintaining an up-to-date catalogue of products each season.
• Providing ad hoc reports to the commercial team as required.
• Attending weekly internal and customer meetings.
• Adapting to company growth, new customers, and new factories.
• Supporting the New Business Development Manager and Chief Executive in exploring new business opportunities.

Candidate Requirements

• Strong numeracy, planning, and organisational skills.
• Proficiency in Microsoft Excel.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and the ability to collaborate within a small team.
• Experience in critical path management.
• Confidence in leading customer meetings and navigating negotiations.
• Ability to adapt to change and work in a fast-paced environment.

Benefits

• A supportive and inclusive workplace where every employee is valued.
• Flexible hybrid working options.
• Opportunities for growth and development.
• The chance to work closely with experienced professionals and make a real impact.

Apply for this role and contribute to a company that values expertise and innovation!