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Inbound Sales / Customer Serviuce
Renewal Consultant / Bedford
Full Time, office based.
Working for a well established InsuranceBroker you will be taking inbound calls from customers enquiring about renewing or upgrading their insurance policies. The idea candidate will have a proven track record in Customer Services, Sales or Account Management. Have a hungry approach toward telesales, amazing attention to detail, be enthusiastic with the desire to succeed.
This forward-thinking company encourage team members to take industry exams and financially reward youwhen passed. Given the ambitious yet realistic expansion plans, long-term progression opportunities exist for hungry candidates.
General duties:
- Speaking with existing customers about policiesdue for renewal.
- Buildrapport with customers whilerenewing insurance policies over the phone.
- Handling objection, any issues orcounter quotes from other insurance providers or brokers where necessary in a professional way.
- Taking policy details ensuring every piece of information is correct and managing the relevant paperwork.
- Scoping out opportunities for other potential insurance policies to quote or referrals to pass over to the sales team.
Essential skills:
- Proven track record in customer services/sales/account management
- Driven and hungry approach toward sales
- Attention to detail.
- Enthusiastic persona with the desire to succeed.
Package
- OTE in range of 24 - 28,000
- 9.30am start 5pm finish
- Encouraged to achieve a Cert CII qualification.
- Fully expensed qualification plus bonus of 1,000 paid on completion.
- 20 days holiday plus an extended Christmas shutdown
- Regular company business and social events
