Inventory Controller

Purpose of the role

To provide effective, pro-active management of Clients inventory both physically and on the WMI system to ensure that the information that both contain is consistent and accurate. Working closely with the Warehouse Team and Full Service Inventory Team to ensure optimum inventory accuracy, availability and management allowing effective utilisation of warehouse capacity, ensuring that Client expectations are met.

Key Responsibilities

Working with Warehouse Team Leaders to investigate and resolve inventory queries, if unresolved then raise and process NCRs.

Ensure all NCRs are shared with the Full Service Inventory Team (if applicable) and Client appropriately; and follow up on any Client related request/enquiry. Collate and key the relevant data.

Effective control and management of the Batch Release process, ensuring inventory is locked and released as per Clients instructions.

Effective management of clients inventory which includes status changes for damage or obsolete items.

Working pro-actively with the Client and the related Account Manager to ensure correct disposal of Client product as efficiently as possible.

Address all inventory related Client, Goods In and Returns enquiries/queries, providing optimum solution as quickly and efficiently as possible.

Creation and maintenance of WMS master data with relevance to operational usage only.

Action any Batch Recalls as per Clients requirements, working closely with Returns Team and ensuring Client is updated on progress on a regular basis until recall is complete.

Run a variety of reports to use as an effective business tool to assist in effective management of the above tasks, working continually and closely with the Warehouse Teams to continually drive effective inventory management.

Develop a good understanding of both WMS to effectively manage and control the inventory.

Carry out all duties in accordance with the requirements of Good Distribution Practice.

Highlight any critical level or serious issues to the departmental manager.

Undertake any other reasonable duties/request as requested by the Warehouse Management Team.

Experience/Skills Required

PC Literate, with a real interest in IS systems

Understanding of effective inventory management and ability to identify non-conformance to procedures

Trained in Good Distribution Practice

Knowledge of warehouse management systems WMI preferable

Understanding of warehouse activities related to inventory management goods in/picking/returns

Pro-active approach to Client Management

Pro-active approach to issue resolution

Numerate and able to disseminate and interpret data accurately

Ability to work as part of a team or on own initiative as determined by business needs

Work to time sensitive deadlines

Flexibility to work additional hours to meet the needs of the business.

Communication skills of the highest standard

Attention to detail