Property Manager

Location: Bedford (properties requiring visits) and home-basedDivision: Property ManagementReports to: Senior Property ManagerHours: Full-time – 37 hours per week (Permanent)

We are a leading employee relocation management company, providing a comprehensive range of services to a diverse client base, including government and well-known brands. Leveraging our expertise in property acquisition and management, we have secured a contract to manage temporary accommodation in Bedford, supporting individuals with complex needs.

• Regulatory Compliance: Ensure all properties comply with legal and regulatory standards.
• Sub-Contractor Management: Appoint and manage sub-contractors to ensure properties meet industry standards within budget.
• Record Keeping: Maintain accurate records of services, certificates, and maintenance on management platforms like Fixflo.
• Property Inspections: Conduct regular property visits to inspect and address any issues.
• Tenant Management: Manage check-ins and check-outs, including assisting tenants with initial setups and final assessments.
• Repairs and Maintenance: Oversee cost-effective repairs and maintain high property standards.
• Policy Enforcement: Implement policies such as the Abandonment Policy and Anti-Social Behaviour Policy.
• Stakeholder Engagement: Build relationships with council members, housing officers, and local charities.
• Support and Guidance: Provide support to tenants, directing them to appropriate resources for additional help.

• Local Knowledge: Strong familiarity with Bedford Borough.
• Communication Skills: Excellent verbal and written communication abilities.
• Technical Skills: Proficient in MS Office and platforms like Fixflo & Inventory Hive.
• Experience: Desirable experience in property and occupant management, with a thorough understanding of property legislation.
• Soft Skills: Ability to work under pressure, meet deadlines, and maintain a proactive approach.

• Driving: Clean driving licence and personal vehicle required.
• Physical Fitness: Ability to lift light items and navigate buildings without lifts.
• Crisis Management: Remain calm and manage potentially volatile situations effectively.

Probationary Period: 3 months

• Achieve a comprehensive understanding of the property portfolio and key management processes.
• Demonstrate effective use of property management tools and systems.
• Establish strong relationships with contractors and understand tenant needs, particularly those requiring more attention.

By 6 months, the candidate should be fully competent in all aspects of the role, demonstrating effective property management across the board.