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Deputy Reception Manager

Deputy Reception Manager

Profile Resourcing Limited

Posted a day ago, valid for a day

Bedford, Bedfordshire MK43 0AH

Full Time

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Sonic Summary

The Deputy Reception Manager position is located in Cranfield and offers a permanent role with 37 hours of work per week, including weekends.
The salary for this role is £26,935 per annum.
Candidates should possess experience in customer service and hospitality management, although the specific number of years required is not mentioned.
Key responsibilities include providing exceptional customer service, maintaining reception standards, and training team members.
The role also involves adhering to company policies and assisting with staff rotas in the absence of the Head Receptionist.

Deputy Reception Manager

Location: Cranfield

Hours: 37 Hours (Permanent)

Working hours are between 07.00 and 23.00. Including weekends.

Salary: £26,935K

Our client provides customer-focused, quality accommodation, food, beverage, and hospitality-associated services to the University’s Schools and other external businesses. They create an environment that offers the correct level of hospitality to all their students, delegates, and guests. We are looking for a Deputy Reception Manager to join this wonderful organisation.

Key Roles and Responsibilities:

Ensure that all customers are looked after in a professional and welcoming manner, with an exceptional level of high-quality customer service
Ensure that the reception areas are maintained in a clean, tidy, and hygienic condition and always presented to the correct standard
Develop & train team members as required so that business and personal targets and goals are met
Ensure company policies & procedures are always followed
Carry out any other reasonable task as requested by a management team member.
To assist with Rota staff in the absence of the Head Receptionist according to business requirements.

You will be provided with:

In-house training
Uniform (Excluding Footwear)

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