Operations Manager

MS538 - Operations ManagerLocation: Belfast Salary: £40,000 - £50,000 per annumOverview: First Military Recruitment are currently seeking an Operations Manager on behalf of one of our clients.Working for a leading chartered accountancy firm the role of Operations Manager is crucial to future development and success in delivering excellent service to clients and identifying future opportunities in the fields of tax advisory, R&D tax credits, grant funding and HMRC enquiry support.Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities:

• Oversee daily operations and ensure the smooth running of business activities.
• Implement and improve operational management systems, processes, and best practices.
• Monitor and analyse the effectiveness of various processes, ensuring compliance with industry regulations and company standards.
• Develop and manage budgets, resource allocation and financial reporting.
• Coordinate with various departments to ensure seamless workflow and communication.
• Identify opportunities for operational improvement and implement strategic initiatives.
• Train and mentor staff, fostering a culture of continuous improvement and professional development.
• Ensure customer satisfaction by maintaining high service standards and addressing client needs promptly.
• With the support of the Directors you will be involved in project delivery and creation of new service line processes.

Skills and Qualifications:

• Experience within a engineering / technical or production engineering background may be beneficial. 
• You have a relevant degree or equivalent experience in operations management or a related field.
• You are someone that thrives on meritocracy and an autonomous environment.
• You are commercially aware with an exceptional work ethic. 
• Strong leadership and organisational skills.
• Excellent communication and interpersonal abilities.
• Analytical mind with problem-solving aptitude.
• Ability to work under pressure and meet deadlines.
• You will show an intellectual curiosity and develop your market knowledge.
• You will nurture relationships with existing clients.
• You will gain a depth of knowledge in this selected niche specialism, making you one of the most influential and knowledgeable sector matter experts globally.
• You will never be standing still, always focused on learning and improving.
• You will receive in-depth insight and understanding to problem solve and meet the challenge.

Benefits:

• Competitive salary and bonus scheme.
• Career progression opportunities.
• Comprehensive training and development programs.
• Healthcare and dental cover.
• Participation in charity events supported by the company.
• Flexible lunch hours, 1300 finish on a Friday.
• A supportive and collaborative work environment.