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Job Title: Sea Freight Coordinator
Location: Belfast
Job Type: Full-Time
Join a Leading Freight Company and Drive International Sea Freight Logistics to Success!
Are you passionate about logistics and customer service? Do you have experience in sea freight and customs processes? We're looking for a dedicated Sea Freight Coordinator to join a leading freight consolidator in Ireland, renowned for providing exceptional air, sea, and road consolidation services. This is an exciting opportunity to be part of a dynamic team managing sea freight shipments across the UK and ROI, working on behalf of other freight forwarders and direct clients.
Key Responsibilities:
- Customer Interaction: Serve as the main point of contact for clients from initial booking through customs clearance to final delivery, ensuring exceptional service at every step.
- Operational Oversight: Manage the end-to-end operational process of sea freight shipments, liaising with overseas agents, port authorities, and ensuring seamless coordination from origin to destination.
- Customs Processing: Handle inbound sea customs processes through NI and ROI systems, ensuring all procedures are completed efficiently and accurately.
- Problem Resolution: Address and resolve any operational challenges that arise, keeping clients informed and ensuring smooth deliveries.
What You'll Bring:
- Industry Experience: Previous experience in a customer-focused role within the sea freight sector, with a solid understanding of inbound and outbound sea freight customs processes.
- Customer-Centric Approach: A commitment to providing outstanding customer service, always going the extra mile to meet client needs.
- Attention to Detail: A keen eye for accuracy and process-driven thinking, ensuring all customs procedures and documentation are meticulously handled.
- Communication Skills: Ability to communicate effectively with clients, overseas agents, port authorities, and internal teams to ensure all shipments are managed efficiently.
Why Join?
- Be Part of a Growing Industry: Work within a leading freight company with a solid reputation across Ireland and beyond.
- Dynamic and Collaborative Team: Join a team of logistics professionals dedicated to delivering excellence in international sea freight.
- Professional Growth: Opportunity to expand your skills in sea freight and customs processes within a supportive and fast-paced environment.
