EUC Analyst

We are partnering with a prominent professional organisation that has recently completed a merger to identify skilled and experienced Modern Endpoint Engineers to assist with the ongoing merger and the technical end-user aspects that go along with the project as well as some BAU tasks.

Key Responsibilities:

• Take charge of managing Microsoft Intune environments, focusing on mobile device management (MDM), application protection policies, computer configurations, and Windows Update for Business (WuFB).
• Develop and troubleshoot policies for iOS/iPadOS devices.
• Provide administrative support and expertise for MECM/SCCM, including task sequences and application deployment and packaging.
• Manage and optimize Ivanti Workspace Control to ensure user efficiency and system stability.
• Troubleshoot and provide 3rd Line Support for Windows 10 and Windows 11 systems.
• Collaborate with internal teams to implement solutions that align with the merged organization's objectives.
• Document and share processes for consistency and knowledge sharing.

To be considered for the role, you should have the requirements below:

• A minimum of 2+ years of experience in a 3rd Line Support role, ideally specializing in EUC (End User Computing) or Modern Endpoint solutions.
• Extensive hands-on experience with Microsoft Intune, MECM/SCCM, Ivanti Workspace Control, and Windows 10/11.
• Strong knowledge and troubleshooting skills for iOS/iPadOS policies.
• A proven track record of successfully packaging and deploying applications using MECM/SCCM.
• Exceptional analytical and problem-solving abilities.
• Excellent communication skills and the ability to document processes effectively.

The role is initially for a 9-month period there is a possibility of extension depending on the client's needs. This role will be based in Belfast but would possibly be fully remote (UK-based candidates) for the best-fit candidate. If you're interested in this role, please forward an up-to-date copy of your CV If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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