Home
Belfast
Ict help desk manager
Application Support Engineer

Application Support Engineer

Eligo Recruitment

Posted 2 days ago, valid for 11 days

Belfast, County Antrim BT11 8HW

£28,000 - £33,600 per annum

Full Time

Retirement Plan

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

A Level 2 Application Support Engineer position is available in Belfast with a hybrid work model and a generous salary.
The role involves providing first and second-level support for core products used by financial institutions and onboarding new clients.
Candidates should have a minimum of 3 years of experience in customer support for financial services and a strong understanding of support processes.
Proficiency in Unix/Linux environments and knowledge of financial services concepts are required, along with excellent communication skills.
Benefits include a competitive compensation package, a company pension scheme, private health care, generous annual leave, and flexible work arrangements.

Level 2 Application Support EngineerBelfast - hybrid PermanentGenerous salaryWe're seeking a talented Level 2 Application Support Engineer to join our growing team in Belfast and contribute to our global support efforts for our core products, used by leading financial institutions.Key Responsibilities:

Provide first and second-level support for our products.
Onboard new clients and ensure smooth operations.
Work collaboratively within our local and global teams.
Demonstrate strong problem-solving and analytical skills.
Stay up-to-date with emerging technologies and industry trends.

Required Skills and Experience:

3+ years of experience in customer support for financial services.
Strong understanding of support processes and ability to adapt to change.
Proficiency in Unix/Linux environments.
Knowledge of financial services concepts, including market data and order entry.
Excellent communication and interpersonal skills.

Preferred Skills and Experience:

Networking and deployment management experience.
Proficiency in common scripting languages for automation.
Familiarity with FX, FI, and Crypto markets.
Understanding of messaging protocols, such as FIX and ITCH.

Benefits:

Competitive compensation package
Company pension scheme
Private health and dental care
Generous annual leave
Opportunities for travel
Flexible work arrangements (hybrid)

If you're passionate about technology and looking to join a dynamic team, we encourage you to apply.Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.

Apply now in a few quick clicks

Application Support Engineer

Field Service Engineer

I.T Managed Services Support Engineer- Level 2

Business Development Manager EV Charging