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Berkeley
Despatch Desk Operator

Despatch Desk Operator

Acorn by Synergie

Posted 2 days ago, valid for 24 days

Berkeley, Gloucestershire GL13 9UX, England

£11.5 per hour

Part Time

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Sonic Summary

The Despatch Clerk Operator position is a temporary role until August 2025, with working hours from Monday to Friday, 07:00 to 16:00.
The pay rate for this position is £11.50 per hour, and candidates should possess a proactive attitude and excellent communication skills.
Key responsibilities include assisting the Transport Coordinator, producing site paperwork, operating the weighbridge, and ensuring compliance with health and safety regulations.
The role requires strong computer skills, particularly in Microsoft Word and Excel, and the ability to work effectively within a small office team.
Candidates are expected to have relevant experience in a similar role and must apply with an up-to-date CV.

Job Title: Despatch Clerk OperatorPosition Type: Temporary (Until August 2025)

Working Hours:

Monday to Friday
07:00 - 16:00

Pay Rate: £11.50 per hour

Main Responsibilities

Assist the Transport Coordinator to ensure the efficient operation of the despatch desk.
Produce site paperwork, consignment notes, and picklists accurately.
Operate the weighbridge (site-dependent) in compliance with company procedures and policies, ensuring vehicles are weighed in and out appropriately.
Ensure goods are received and despatched accurately following company protocols.
Produce accurate information for ship discharges (site-dependent).
Clearly explain health and safety site rules to haulage contractors.
Check legal compliance with required legislation (e.g., ADR documentation).
Regularly communicate with haulage companies to ensure outstanding bookings are completed daily, addressing any issues with the Transport Coordinator and Site Management.
Communicate politely and courteously over the phone.
Confirm picklists accurately.
Answer telephone calls and pass on detailed, clear messages.
Follow company procedures for IT systems, business administration processes, and policies.
Work under the guidance of the Business Support Services team to adhere to company policies and procedures.
Perform any reasonable requests to ensure the efficient execution of the role.

Knowledge, Skills, and Experience Required

A proactive, "can-do" attitude to ensure high levels of customer service.
Excellent telephone manner with the ability to communicate clearly at all levels and maintain composure under pressure.
Strong computer skills for accurate recording of information.
Competence in PC applications, including Microsoft Word and Excel.
Ability to work effectively in a small office team.

How to Apply

If you meet the requirements and are interested in this role, please apply directly to this advert with an up-to-date CV.

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