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- Providing internal and external support for internal & external customers
- Representing the business in a positive and professional manner.
- Responding effectively to all types of customer enquiries on the telephone, fax, email or face to face
- Use CRM office systems to respond effectively to customer enquiries and processing orders.
- Ensuring outstanding orders are progressed and customers are kept informed.
- Handling Customer Service issues to resolution for non-fitted and fitted complaints.
- Admin and sales support for internal and external customers to ensure the needs of customers and the business are met.
- Any reasonable tasks or activities to ensure Job Purpose is delivered.
- Excellent Customer Service skills
- Accurate data input skills
- Product knowledge will full training
- Strong Administration skills
- Problem Solving
- Pro-active, can do approach
- Good organisational skills
- Customer Service
- Flexibility, Multi-tasking
