- GCSEs in English and Maths (or equivalent)
- A relevant professional qualification or a willingness to work towards one
- Proven experience in a recruitment or employment advisory role, supporting individuals to meet employment goals using structured action plans
- Sound knowledge of the Welfare to Work benefits system
- Proficiency in Windows and the full Microsoft Office Suite, with the ability to navigate databases effectively
- Experience in managing a self-directed caseload and achieving employment outcome targets
- Understanding of the barriers that hinder access to employment and experience in addressing these challenges
- Familiarity with best practices in information security and data protection
- Excellent communication skills, with the confidence to speak clearly and adapt your vocabulary to suit different situations
- Strong listening skills with the ability to understand and address client needs
- An approachable demeanor that enables you to build rapport with a diverse range of individuals
- Proven ability to tailor your approach for clear, effective communication even in complex situations