Job Title: Credit ControllerLocation: KidlingtonSalary: £20-30kJob Overview:We are looking for a motivated and detail-oriented Credit Controller to join our client's team. The successful candidate will be responsible for managing and overseeing the company’s credit control processes, ensuring the timely collection of outstanding payments, and maintaining strong relationships with clients. This is an important role within our finance department, ensuring cash flow is managed efficiently while reducing the risk of bad debts.Key Responsibilities:

Manage and maintain a portfolio of customer accounts, ensuring timely payments are received
Proactively contact customers by phone, email, or letter to chase outstanding debts
Monitor customer payment terms and credit limits, ensuring compliance with company policies
Negotiate payment plans with customers when necessary
Ensure accurate and up-to-date records of customer interactions and payment histories in the financial system
Prepare and issue statements, reminders, and reports to customers
Investigate and resolve any payment discrepancies or issues promptly
Collaborate with the sales team and other departments to address any customer disputes or concerns regarding payments
Prepare and report on aged debt reports, highlighting overdue accounts and recommending next steps
Assist with credit risk assessments and recommend appropriate action for high-risk accounts
Maintain good relationships with customers to ensure long-term, positive business relationships
Support month-end and year-end reporting, including reporting on debt levels and collection performance
Perform other credit control-related tasks as required

Skills and Qualifications:

Proven experience in credit control, accounts receivable, or finance administration
Strong understanding of credit control processes, payment terms, and debt collection strategies
Proficient in Microsoft Office Suite (Excel, Word, Outlook) and experience with accounting software (e.g., Sage, QuickBooks)
Excellent communication skills, with the ability to build and maintain relationships with customers
Strong organisational skills and ability to prioritise workload to meet deadlines
Ability to work well under pressure and handle difficult customer situations professionally
A proactive and self-motivated attitude with attention to detail
Strong problem-solving skills and the ability to manage disputes effectively
Knowledge of relevant laws and regulations surrounding debt collection and credit control
Previous experience in a similar role is essential

What We Offer:

Competitive salary - call to find out more
Opportunity for career growth and development
Supportive and collaborative work environment
Health and wellbeing benefits
Company pension plan

If you have experience in credit control and are looking for an opportunity to join a dynamic team, please call Nelli at Pertemps.