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- Handling incoming calls and emails with a professional and helpful approach
- Supporting customers with queries, providing accurate information and timely updates
- Assisting with general administrative tasks including data entry, filing, and document management
- Coordinating appointments or schedules as needed
- Supporting the wider team with ad hoc tasks
- Previous experience in a customer service or admin role
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to multitask
- Proficiency with Microsoft Office and general computer skills
- A positive attitude and team-player mindset
- Friendly and supportive team
- Flexible working hours
- Opportunity to make a real impact in a growing business
