Job Title: Transport Operator/Administrator
Location: Essex
Employment Type: Full-Time (Monday to Friday, Days)
Company Overview:
Join a dynamic and busy transport company based in Essex. We are seeking a Transport Operator/Administrator to help manage the day-to-day operations of our transport services. The role is integral to ensuring the smooth and efficient delivery of our services.
Key Responsibilities:
- Job Input: Enter new transport jobs into the TOPS (Transport Operations Planning and Scheduling) system accurately and in a timely manner.
- Email Management: Monitor designated email folders for new bookings and amendments, ensuring all relevant information is actioned promptly.
- Pin Release via DESTIN8: Manage the pin release process using the DESTIN8 platform, ensuring timely clearance for container movements.
- Driver Coordination: Stay in regular contact with drivers to confirm they are on schedule and provide updates to customers regarding any delays or late arrivals.
- Customer Communication: Send Proof of Delivery (POD) documents to customers upon job completion and maintain strong customer relationships through proactive communication.
- Route Planning: Plan and route vehicles effectively using the TOPS system, optimizing delivery schedules and ensuring efficient use of company resources.
Requirements:
- Strong organizational and multitasking skills
- Good communication skills, both written and verbal
- Ability to work well under pressure in a fast-paced environment
- Proficiency with transport management systems, particularly TOPS and DESTIN8
- Previous experience in the transport or logistics industry is an advantage
Working Hours:
Monday to Friday, full-time, daytime shifts.
If you're an organized and proactive individual with a passion for logistics and transport operations, we would love to hear from you!