MMP Consultancy are looking to recruit a Helpdesk Administrator on a permanent basis in Essex.
Key Responsibilities:
* Log calls/jobs on the helpdesk database utilising helpdesk software, these tasks may be received by telephone and email.
* Taking ownership of the PPM schedule & Reactive Maintenance jobs thus ensuring that all tasks are completed in line with the service requirements.
* To produce standard and ad hoc reports as required by internal and external customers and clients across Project and FM functions.
* Liaison and follow up with Managers, engineers and approved subcontractors.
* Ensure tasks are completed in line with the PPM planners and/ or client requirements.
* Report back to clients and contract staff on job progress and close out.
* Compile small work quotations
* Answer and direct all incoming telephone calls or take messages; messages to be taken sensitively, discreetly and accurately.
* Provide accurate information to clients about MJ Ferguson Services
* Invoicing of project and FM invoices as required
* Provide admin support to Project and FM Managers
* Any other reasonable duties as requested by the Company.
If this could be of interest, please send me your most up to date CV and I will give you a call at my earliest convenience.
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Helpdesk Administrator
MMP Consultancy
Posted 8 hours ago, valid for 22 days
Billericay, Essex CM12 9DZ, England
£25,000 - £30,000 per annum
Part Time
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Sonic Summary
- MMP Consultancy is seeking a Helpdesk Administrator for a permanent position in Essex.
- The role involves logging calls on the helpdesk database, managing PPM schedules, and producing reports for clients.
- Candidates should have at least 2 years of experience in a similar role and possess strong communication skills.
- The salary for this position is competitive and commensurate with experience.
- Interested applicants are encouraged to submit their CV for further discussion.