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Reactive Maintenance Team Leader - Billericay - essex - up to 35k
MUST HAVE MINIMUM 2 YEARS EXPERIENCE AS A TEAM LEADER WITHIN SOCIAL HOUSING
Reactive Maintenance Team Leader
Job description
a growing provider of construction and refurbishment services, and we are seeking a dedicated and professional Reactive Maintenance Team Leader to join our team. This pivotal role involves overseeing the day-to-day operations of our reactive maintenance office, ensuring smooth team functionality and the successful delivery of services. The ideal candidate will possess strong leadership abilities, a proactive approach to problem-solving, and the capability to thrive in a busy, fast-paced environment. If you have a passion for leading teams and delivering exceptional service, we want to hear from you!
Duties & Responsibilities:
- Oversee the daily running of the office, providing guidance and support to the team.
- Monitor key performance indicators (KPIs) to ensure targets are met.
- Act as the point of escalation for both office and client concerns.
- Manage and oversee the work-in-progress (WIP) schedule effectively.
- Train and onboard new team members.
- Develop and implement new processes to enhance team efficiency.
- Conduct regular team meetings to review priorities, updates, and safety procedures.
- Monitor team performance, provide constructive feedback, and address performance issues.
- Ensure the monthly invoicing target is achieved.
- Attend client meetings via Teams or in person when required.
- Assist in sourcing operatives and subcontractors when necessary.
- Thrive under pressure in a busy, reactive environment.
Qualifications:
- Proven experience in a similar team leader or supervisory role within the reactive maintenance or construction sector.
- Strong leadership and organisational skills.
- Excellent communication and interpersonal abilities.
- Proficient in Microsoft Office and scheduling systems.
- Ability to manage multiple tasks and perform effectively under pressure.
- Knowledge of the construction and maintenance industry, including public sector systems and processes, is an advantage.
- A proactive approach to team management and problem resolution.
What We Offer:
- Competitive salary and benefits.
- Full-time, permanent position with career development opportunities.
- A supportive and inclusive team environment.
- Opportunities to work with a reputable company in the construction and maintenance sector.
- Ongoing training and professional development to enhance your skills.
we are committed to fostering a collaborative and dynamic workplace where your leadership will make a real difference. Join us and play a vital role in supporting our clients and delivering outstanding service.
jOB TYPE : Full-time, Permanent
Pay: Up to 35,000.00 per year
Benefits:
- Free parking
- On-site parking
Schedule:
- Monday to Friday - 8am-5pm (30minute break) - 20 days annual leave + bank holidays - Christmas/New year shut down
Experience:
- Repairs & Maintenance: 2 years (required)
