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Are you looking to take the next step in your career and join a leading Social Housing contractor based in Billericay, Essex?
CBW are actively recruiting for an experienced individual who has a great understanding of the Social Housing industry!
Duties & Responsibilities:
- Oversee the daily running of the office, providing guidance and support to the team.
- Monitor key performance indicators (KPIs) to ensure targets are met.
- Act as the point of escalation for both office and client concerns.
- Manage and oversee the work-in-progress (WIP) schedule effectively.
- Train and onboard new team members.
- Develop and implement new processes to enhance team efficiency.
- Conduct regular team meetings to review priorities, updates, and safety procedures.
- Monitor team performance, provide constructive feedback, and address performance issues.
- Ensure the monthly invoicing target is achieved.
- Attend client meetings via Teams or in person when required.
- Assist in sourcing operatives and subcontractors when necessary.
- Thrive under pressure in a busy, reactive environment.
- Proven experience in a similar team leader or supervisory role within the reactive maintenance or construction sector.
- Strong leadership and organisational skills.
- Excellent communication and interpersonal abilities.
- Proficient in Microsoft Office and scheduling systems.
- Ability to manage multiple tasks and perform effectively under pressure.
- Knowledge of the construction and maintenance industry, including public sector systems and processes, is an advantage.
- A proactive approach to team management and problem resolution.
- Free parking
- On-site parking
