Income Recovery Officer

Your new companyThis housing provider works across the UK providing not only general housing needs support but also support to vulnerable individuals, such as homelessness, mental health & domestic violence services. They provide quality & affordable homes for all who access their services.Your new roleThe role of the Income Recovery Officer will be to directly work on managing and monitor the recovery of former tenant arrears. You will work in partnership with the patch based officers and the finance department to effectively communicate with the former tenants to find solutions to any rent arrears. You will maintain a high level of customer service, which will include home visits & virtual meetings with previous tenants to offer support and arranging repayment of debt owed.

What you'll need to succeedThe successful applicant will have previous experience and good knowledge of rent recovery within the social housing sector. You will also have a good understanding of housing & welfare benefits and the legal aspects of income recovery when preparing court papers where necessary.

What you'll get in returnThis is a temporary to permanent opportunity with a provider that offers not just affordable housing but also services that support some of the more vulnerable people in society and this role gives you a chance to be a part of that. They also provide a wide variety of appealing benefits to employees.

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk