Product Analyst

We are seeking a highly skilled Product Analyst to join a leading F&B provider, as part of their D&T team.

In this pivotal role, the Product Analyst will monitor and enhance the performance of the Digital Food Ordering Solutions, ensuring they meet and exceed the expectations of the UK market.

The Product Analyst will provide insights that will directly influence product strategy and user satisfaction, making a significant impact on the digital offerings.

Key Responsibilities:

• Establish and monitor essential product performance indicators

• Analyse data from our digital platforms, identifying trends and providing actionable insights

• Measure the impact of new features with post-launch performance reports and recommendations

• Collaborate with Product Managers to enhance hardware solutions

• Utilize Device Management Tools to maintain EPOS and Payment systems

• Ensure data accuracy and governance across platforms

• Gather and analyse customer feedback to identify usability issues and improvement areas

• Conduct market research and gap analysis to keep our products competitive

• Create detailed reports using Power BI to summarize product performance and market trends

Skills and Experience:

• Proven experience in product analysis, preferably in the digital or food ordering sector

• Familiarity with Device Management Tools and Payment Solutions

• Strong understanding of UK consumer behavior and digital market trends

• Proficiency in data visualization, especially Power BI

• Excellent analytical and problem-solving skills

• Attention to detail and a passion for service improvement

• Knowledge of GDPR and data privacy regulations

Personal Attributes:

• A natural curiosity for uncovering data patterns that inform strategic decisions

• Strong critical thinking and problem-solving abilities

• Flexibility in managing changing priorities while delivering valuable insights

• The ability to communicate complex data clearly to all stakeholders

• A proactive approach to finding opportunities for improvement

For more information on this Product Analyst role please contact Matthew Molgaard at Brandgaard Recruitment